How Cleverfind collects, uses, shares, retains, and protects personal data when you use its investment research and portfolio analytics services.
Scope and our role
This Privacy Policy applies when you visit cleverfind.in, create an account, use Cleverfind research or portfolio features, connect a supported broker, upload a supported holdings statement, contact us, or otherwise interact with our services.
Cleverfind determines why and how personal data is processed for the consumer service described here and acts as the data fiduciary or equivalent responsible organisation to the extent applicable under Indian law. Enterprise processing, if introduced, may also be governed by a separate written agreement.
This policy should be read with the Terms of Service, Investment Disclaimer, AI Usage and Limitations Policy, and Data Security Policy.
Personal data we collect
We collect only data reasonably connected with operating, securing, supporting, and improving Cleverfind. The exact fields depend on the features you use.
- Account data, such as your name, email address, mobile number, profile image, account identifier, preferences, role, and account status.
- Authentication and session data, such as sign-in events, device name and type, browser, operating system, IP address, approximate city or country, session timestamps, and revocation status.
- Portfolio data, such as broker name, holdings, quantities, average prices, market values, source dates, portfolio analytics, and data-quality indicators.
- Broker connection data, including broker account identifiers, connection status, authorisation metadata, and encrypted access tokens required to read authorised holdings.
- Uploaded data, including supported Groww holdings statements and information extracted from them. Uploaded source files may be held temporarily while an import is prepared or completed.
- Research data, including stock selections, prompts, conversation titles, messages, generated responses, summaries, model identifiers, token-usage metadata, and conversation status.
- Support and grievance data, including the content of communications, attachments you choose to provide, and records needed to investigate and resolve a request.
- Technical and usage data, such as request logs, error events, security signals, feature interactions, and diagnostic information reasonably needed to operate the service.
Where data comes from
We receive data directly from you, from your authenticated use of Cleverfind, from supported brokers when you authorise access, from files you upload, and from service providers that support authentication, hosting, analytics, security, customer support, and AI functionality.
Company and market information may come from exchanges, issuer filings, public records, licensed or permitted data providers, and derived datasets. Public market information is not treated as your personal data unless it is linked to your account or activity.
Why we process data
We rely on your consent where consent is required, on processing necessary to provide a service you request, and on other uses permitted by applicable law. You may withdraw consent for consent-based processing, but withdrawal does not invalidate earlier lawful processing and may prevent the affected feature from working.
- Create and administer your account, authenticate you, maintain sessions, and provide requested features.
- Import, organise, value, and analyse your portfolio and preserve the source and freshness context needed to interpret it.
- Generate and retain research conversations, summaries, and responses you request.
- Secure accounts and systems, detect misuse, investigate incidents, enforce service limits, and prevent fraud.
- Respond to support, privacy, security, billing, and grievance requests.
- Measure reliability, diagnose errors, improve product quality, and develop new features using data that is aggregated or minimised where reasonably possible.
- Comply with applicable law, lawful requests, audits, dispute resolution, and the establishment, exercise, or defence of legal claims.
Broker connections and uploaded statements
A supported broker connection is initiated only when you choose to connect it. Cleverfind requests the permissions needed for the stated integration and does not ask you to disclose your broker password, trading PIN, or one-time password to Cleverfind.
Broker access tokens are stored in encrypted form and are used to retrieve authorised data. Cleverfind does not place, modify, or cancel trades and does not hold your money or securities. You may disconnect a supported broker from your settings; some derived portfolio records may remain until you request account deletion or they are removed under our retention process.
Groww statements are uploaded at your direction. Source files are intended for temporary processing and deletion after completion or expiry of the import workflow. Extracted holdings and import records may be retained as part of your portfolio history and audit trail.
AI processing
When you use research chat, your prompt and relevant recent conversation context are sent to a third-party AI model provider to generate the response. Conversation content is also stored by Cleverfind so you can continue and review your research.
Do not enter broker passwords, trading PINs, one-time passwords, bank credentials, government identifiers, health information, or other information that is unnecessary for stock research. Cleverfind does not automatically add your full portfolio to the AI prompt under the current service design.
Cleverfind does not use account or conversation data to train a public Cleverfind foundation model. A third-party provider's handling of submitted data is governed by our service arrangement with that provider and applicable law.
Retention and deletion
We retain personal data only for as long as reasonably necessary for the purpose collected, to provide an active account, to maintain security and audit records, to resolve disputes, and to meet legal obligations. Retention periods vary by data type, sensitivity, account status, backup cycle, and legal requirement.
Deleting a conversation removes it from normal account use, but limited records may persist for a reasonable period in backups, security logs, or records needed for legal claims. Account-deletion requests are subject to the same lawful and technical limitations. Data that has been irreversibly anonymised may be retained because it no longer identifies you.
Your choices and rights
Subject to applicable law and verification of your identity, you may ask for a summary of personal data being processed, correction or completion of inaccurate data, erasure of data no longer required, withdrawal of consent, and grievance redressal. Rights may be limited where retention or processing is required by law, needed for security, or necessary to establish or defend legal claims.
You are responsible for providing authentic information, not impersonating another person, and not filing false or frivolous requests. Where applicable law provides a right to nominate another individual to exercise rights in the event of death or incapacity, we will provide an appropriate process when that requirement becomes operative for the service.
Children
Cleverfind is designed for adults capable of entering a binding contract and is not directed to persons under 18. We do not knowingly offer accounts to children. If you believe a child has provided personal data, contact us so we can investigate and take appropriate action.
Location and cross-border processing
Cleverfind and its service providers may process or store data in India or other jurisdictions where they operate. Where personal data is transferred across borders, we use contractual and technical measures appropriate to the data and comply with transfer restrictions notified under applicable Indian law.
Policy changes and contact
We may update this policy when the service, law, or our processing changes. The effective date above identifies the current version. We will provide prominent notice or seek fresh consent where a material change requires it.
For privacy questions, withdrawal, access, correction, erasure, or grievances, email support@cleverfind.in. Include the email address or mobile number associated with your account and enough detail to identify the request. Do not send passwords, PINs, one-time passwords, or unredacted financial documents by email.